"We've all seen the various real estate ads touting everything short of walking on water. In reality the only true test of a great Realtor is found in the comments of past clients. Only a past client call tell you the level of expertise and quality of service they received from their Realtor® I am proud to have helped these wonderful people reach their real estate goals and of my role in increasing property values in the neighborhood." Sue Bays

The following survey comments are from Sue's past clients. They also were asked to rate sue with a letter grade in the each of the following categories:

Her specialized real estate knowledge - Her overall effectiveness - Her efficiency in keeping them informed - Her courtesy, honesty, effort and attitude - Her aggressiveness in marketing their home - Her promptness in returning their calls - Her follow up on all items - Their overall rating of her service - Her service exceeding their expectations ( yes / no).

The letter grades of A, B, C, or D in the order of the above list are after the comments.

" You can trust Sue to handle all the details of your real estate transaction (both selling & buying) She made a stressful time as comfortable as possible with her caring, knowledge, and professionalism. I would recommend Sue highly if you are planning to sell or buy a home."
Lynn Jacobs (A, A, A, A, A, A, A, A, Yes)

"Sue, you are the best real estate agent we have ever worked with! Your efficiency and communication with details are above it all"
Bruce Barthels (A, A, A, A, A, A, A, A, Yes)

"Sue has made a traumatic time as comfortable as possible. We feel she has been a friend as well as our real estate agent. We appreciated her patience and understanding in regards to our needs and recommend her highly!!! "
Robert & Ellen Hall (A, A, A, A, A, A, A, A, Yes)

"I cannot think of any way to improve your service. I regret not hiring you at the beginning, and I look forward to working with you in the future"
Ed Settle (A, A, A, A, A, A, A, A, Yes)

"Great sense of humor helped a lot! Terrific people skills-we feel like we made a friend. Tenacity and energy was a real asset-we appreciated it"
Phil & Carol Horton (A, A, A, A, A, A, A, A, Yes)

" You have been very conscientious. Anytime you can call a real estate agent your friend after two house deals that speaks well of the agent"
Cal & Dale Csatlos (A, A, A, A, A, A, A, A, Yes)

"Sue takes the anxiety out of moving. This is the best thing a realtor can do for a client. This is our third relocation, and this was our smoothest and quickest!"
Bob & Doreen Bluemer (A, A, A, A, A, A, A, A, Yes)

"Sue, you have been wonderful throughout this move! Your frank advice, attention to detail, and follow-up have been exceptional. I especially appreciated your very professional sales materials and constant feedback. Your access to mortgage companies and advice to the buyers were essential to the quick sale of my house at the price I desired. Your flexibility and dedication to this process helped tremendously! Thank you so much!"
Christie Sundby (A, A, A, A, A, A, A, A, Yes)

"Sue, you are the consummate professional! You sold our home quickly and kept us informed every step of the way. I never imagined how you could make such a complex transaction seem so easy!"
Wynne Shaw/Phil Shirk (letter grades, A, A, A, A, A, A, A, A, Yes)

" Sue, we thought your performance was excellent. In our experience of selling eight houses, as a selling agent, you are by far the best!"
Maureen & Marcus Almon (A, A, A, A, A, A, A, A, Yes)

" I was very impressed with focus on details. Sue was not just a real estate agent, but did all it took, starting from tracking down tough loan info etc. to sell the home. She is really awesome!!"
Arjun Sen (A, A, A, A, A, A, A, A, Yes)

"You sold our home in two weeks - what more could we ask ? Thank you so much for making what could be a very stressful situation very simple instead!!"
Dan & Emily Cooper (A, A, A, A, A, A, A, A, Yes)

" We admired: -Your very effective use of all available computer technology - Your prompt, efficient, and very professional way of doing business - Your highly organized handling of our sale with full attention to the details every step of the way. We wish you continued success - you deserve it!"
George and Viola Lawrence (A, A, A, A, A, A, A, A, Yes)